Customer Service Representatives für Ungarn (m/w/d)
Core
Handling incoming customer inquiries via phone and email for a Life-Science company, supporting customers with product and service questions, coordinating internal arrangements for problem resolution, and maintaining customer data.
Role type
Customer Service Representative
Builds
Customer support and data management for a Life-Science company
Domain
Life-Science
Deliverable
client delivery
Required skills
Fluent Hungarian and German (written and spoken), Customer service experience, Office applications proficiency, CRM systems proficiency, Communication skills, Problem-solving skills, Customer orientation, Teamwork (via careerplan.io/jobs/13643-624838LS-S-customer-service-representatives-fur-ungarn-mwd-at-michael-page-gmbh)
Preferred skills
None stated
Technologies
Office applications, CRM systems
Responsibilities
Answering customer inquiries via phone and email, Supporting customers with product and service questions, Coordinating internal arrangements for problem resolution, Maintaining customer data in systems, Creating reports and documentation on customer issues, Collaborating with other departments to optimize customer service, Ensuring timely and professional handling of all inquiries
Seniority
Entry-level to Mid-level