Teamassistenz (m/w/d) in der Kundenbetreuung im Lebensmittellabor
Core
Administrative and organizational support for customer service teams in a food laboratory, handling inquiries and customs processing.
Role type
Customer Service Assistant
Builds
Customer service operations and sample intake coordination
Domain
Food safety and laboratory services
Deliverable
client delivery
Required skills
MS Office (Outlook), German (C1), English (B1.2), administrative organization, data management, project support
Preferred skills
None stated
Technologies
MS Office
Responsibilities
Process customer emails and phone inquiries, coordinate communication between customer service and sample intake, track appointments, handle customs clearance for third-country samples, maintain customer master data, support offer creation and tracking, contribute to internal process optimization projects
Seniority
Entry-level to Junior
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