Customer Service Mitarbeiter (m/w/d) - Frankfurt
Core
Handling customer inquiries and orders via phone and email, maintaining customer data, and ensuring high service quality.
Role type
Customer Service Representative
Builds
Customer support and order processing
Domain
General Business / Customer Service (via careerplan.io/jobs/13643-624830LS-S-customer-service-mitarbeiter-mwd-frankfurt-at-michael-page-gmbh)
Deliverable
client delivery
Required skills
Phone and email communication, customer data management, MS Office, CRM/ERP systems
Preferred skills
Prior customer service experience, English language skills
Responsibilities
Answering customer calls and emails, processing orders, updating customer records, collaborating with internal departments, optimizing service processes