Call Center Agent (m/w/d)
Core
Handling customer inquiries, providing solution-oriented advice, and managing customer communications via phone and email.
Role type
Customer Service Agent
Builds
Customer support interactions and documentation
Domain
Customer Service
Deliverable
client delivery
Required skills
German (fluent), problem-solving, documentation, system data entry, teamwork
Responsibilities
Answering customer calls, resolving customer inquiries, updating customer information in the system, documenting call details, handling customer emails
