Mitarbeiter Call Center (m/w/d)
Core
Providing telephone-based customer support and consultation for general inquiries and requests.
Role type
Customer service representative (call center)
Builds
Customer service interactions via phone
Domain
Customer service / Contact center
Deliverable
client delivery
Required skills
telephone communication, inbound call handling, outbound call handling, CRM data entry, documentation, solution identification, process adherence
Preferred skills
prior call center or customer service experience, PC proficiency, quick learning ability, reliability, teamwork, stress tolerance