Customer Service Executive, Cotonou (Benin Republic)
Core
Serve existing and potential customers by providing product and service information and resolving product issues.
Role type
Customer Service Executive
Builds
Customer retention and repeat sales through strong relationships
Domain
Customer Service / Sales Support
Deliverable
client delivery
Required skills
Inbound and outbound call management, product issue resolution, customer feedback collection, cross-functional collaboration, Microsoft Excel
Preferred skills
Call center experience, English speaking
Technologies
Microsoft Excel