Client Service Specialist (m/w/d) - 1st Level Support
Core
1st Level Support specialist handling technical and functional customer inquiries via phone, email, and other channels.
Role type
1st Level Support Specialist
Builds
Standard support solutions and ticket resolution for end-users
Domain
IT Support / Customer Service
Deliverable
client delivery
Required skills
Ticketing/CRM systems, MS Office, German (fluent), English (fluent), customer service experience (via careerplan.io/jobs/13643-1L_623518-S-client-service-specialist-mwd-1st-level-support-at-michael-page-gmbh)
Preferred skills
Technical or business training background