Kundendiensteinsatzleiter (m/w/d) Niederlassung Wangen
Core
Manage service technician dispatches, execute maintenance contracts, and serve as the primary technical contact for heating system customers.
Role type
Senior service operations manager (heating technology)
Builds
Maintenance contracts and service dispatches for heating systems
Domain
Industrial heating technology
Required skills
dispatch management, contract execution, technical consultation, billing preparation, operational organization, business analysis
Preferred skills
Meister or Techniker qualification, prior customer service experience
Technologies
heating technology systems
Responsibilities
Steer service technician dispatches to ensure high service quality, execute maintenance contracts, control dispatch reports, prepare billing, and advise customers on heating technology issues and faults.