Kundenbetreuer Innendienst Privatkunden (m/w/d)
Core
Private insurance customer service specialist handling composite insurance claims and inquiries for private clients.
Role type
Customer service representative (private insurance)
Builds
Customer satisfaction and retention for private insurance portfolios
Domain
Insurance / Financial Services
Deliverable
client delivery
Required skills
composite insurance knowledge, customer relationship management, process optimization, team collaboration, initiative, structured work approach
Preferred skills
prior experience at an insurance broker or insurance company, ability to handle complex cases
Technologies
none stated
Responsibilities
qualified cross-line customer service for private clients (excluding auto, life, and health insurance), direct contact with customers and insurance companies, portfolio management support, quality and process improvement projects
Seniority
Entry to Mid-level