Customer Success Manager (m/w/d) in Vollzeit
Core
Represent the company's value proposition to customers as a Customer Success Manager, ensuring good advice turns into genuine enthusiasm by handling insurance inquiries from A to Z and optimizing customer coverage.
Role type
Customer Success Manager
Builds
Customer satisfaction and loyalty through personalized and digital support services
Domain
Insurance / Financial Services
Deliverable
client delivery
Required skills
Insurance knowledge (all lines), customer relationship management, process automation, proactive communication, structured work approach
Preferred skills
Commercial training or degree in insurance/finance, 2+ years experience in insurance industry
Technologies
None stated
Responsibilities
Handle customer inquiries regarding insurance products, optimize customer insurance coverage, assist in damage claims, automate and digitize routine support processes (via careerplan.io/jobs/1071954-customer-success-manager-mwd-in-vollzeit-at-policen-direkt-versicherungsvermittlung-gmbh)
Seniority
Mid-level, hands-on IC