Mitarbeiter Customer Service (m/w/d) befristet im Rahmen einer Krankheitsvertretung
Core
Managing customer data, order processing, and logistics coordination for a cosmetics company.
Role type
Customer Service Representative (Order Management)
Builds
Order fulfillment and customer correspondence
Domain
Cosmetics / Retail
Required skills
Order processing, Customer correspondence, Data management, Logistics coordination, EDI handling, Invoice processing, Return management, MS Office, ERP systems
Preferred skills
SAP, Sales internal service experience, English language skills
Responsibilities
Maintaining customer and item master data, Processing orders from entry to invoicing, Coordinating deliveries with logistics providers, Handling returns and claims, Resolving invoice discrepancies, Supporting insurance case processing, Covering secretarial duties