Inhouse IT‑Support (gn) – Mehr als nur Tickets
Core
Internal IT support role responsible for 1st-level support, client installation, patch management, on/offboarding, and administration of Active Directory, DNS, DHCP, Exchange, and Microsoft 365.
Role type
IT Support Specialist
Builds
Central IT services including desktop environments and user management
Domain
IT Infrastructure / Enterprise Services
Required skills
Windows administration, macOS basics, network fundamentals (TCP/IP, DNS, DHCP), Active Directory, Microsoft 365, hardware/software procurement
Preferred skills
Process improvement, documentation
Technologies
Windows, macOS, Active Directory, DNS, DHCP, Exchange, Microsoft 365, Atlassian
Responsibilities
1st-level support, client installation and maintenance, patch management, user onboarding and offboarding, hardware and software procurement, directory and email administration
Seniority
Entry-level to Mid-level