Mitarbeiter (m/w/d) Kundenbetreuung & Routenplanung
Core
Customer support and route planning for heat pump installations, preparing customers for construction projects and coordinating field data collection teams.
Role type
Customer Support & Operations Coordinator
Builds
Customer onboarding and installation scheduling for heat pump systems
Domain
Renewable energy / HVAC / Construction services
Required skills
telephone customer service, route planning, project coordination, empathy, solution-oriented thinking
Preferred skills
pre-sales experience, industry knowledge, team collaboration
Responsibilities
Answer customer questions about heat pump installation processes, schedule on-site data collection and installation appointments, plan efficient routes for field teams, serve as primary contact for field data collection colleagues
Seniority
Individual Contributor