IT Customer Success Manager (m/w/d) für unsere KI-Plattform
Hybrid
Core
IT Customer Success Manager for a generative AI platform serving mid-sized enterprises, focusing on onboarding, support, and workflow optimization.
Role type
Customer Success Manager (Software & AI)
Builds
Generative AI platform for document processing and decision support in mid-sized companies
Domain
Generative AI / Enterprise Software
Deliverable
client delivery
Required skills
Customer onboarding, technical support, workflow consulting, incident management, product feedback integration, IT affinity, error reporting, structured ticket management
Preferred skills
Generative AI knowledge, Knowledge Graphs, prototyping
Technologies
Generative AI, Knowledge Graphs