Customer Success Manager:in für Zahnarztsoftware
Core
Onboarding and ongoing support for dental practices using tomedo® software, ensuring successful implementation and driving product adoption.
Role type
Customer Success Manager (Dental Software)
Builds
tomedo® practice management software for dental clinics
Domain
Healthcare / Dental / SaaS
Deliverable
production ML models
Required skills
Dental industry experience, Customer Success experience, complex topic simplification, software proficiency, proactive problem solving, German C1
Preferred skills
Experience with agentic AI tools (Codex, Claude Cowork, Gemini Spark, OpenClaw)
Technologies
tomedo®, Apple-based software, ChatGPT, Claude, Gemini (via careerplan.io/jobs/13635-87fa9d08_JB5264930-S-customer-success-managerin-fur-zahnarztsoftware-at-zollsoft-gmbh)
Responsibilities
Support practices during software installation and setup, train practice teams, monitor software usage in daily practice, provide proactive efficiency tips, feed customer feedback to the product team, conduct regular check-ins to ensure satisfaction
Seniority
Mid-level, hands-on IC