Technical Onboarding Specialist - Praxissoftware (x/f/m)
Core
Onboard medical practices and hospitals to Doctolib's all-in-one software, ensuring seamless integration of patient data, appointment management, and IT infrastructure from day one.
Role type
Technical Onboarding Specialist (Customer Success)
Builds
Doctolib's practice management software, AI-based phone assistant, and appointment scheduling solutions for healthcare providers.
Domain
Healthcare technology / SaaS
Required skills
Data migration and cleansing, SQL or Regular Expressions, API integration, IT infrastructure and networking, German (fluent), English (fluent), customer communication, system configuration.
Preferred skills
JavaScript, Python, SQL databases, Patient Management Systems (PMS) or EHR experience, SaaS tools, AI integration.
Responsibilities
Migrate patient and appointment data from legacy systems to Doctolib software, communicate proactively with practices to resolve technical issues, configure systems and set up API connections, integrate software with existing practice management systems, develop training materials and automate processes.
Seniority
Individual Contributor, entry-to-mid level