IT-Support – Hardware & Netzwerk (m/w/d)
Core
IT support specialist for hardware, networks, and system configuration in medical practices, ensuring operational continuity for customers.
Role type
IT Support Engineer (Hardware & Network)
Builds
Stable IT infrastructure for medical practices
Domain
Healthcare IT / Medical Practice Management
Required skills
Hardware troubleshooting, Network administration, Linux, macOS, Ticketing systems, Remote diagnostics, Documentation, Process improvement
Preferred skills
System administration, Scripting, Knowledge management, Data privacy/security in healthcare, Agentive AI tools
Technologies
Linux, macOS, tomedo, ChatGPT, Claude, Gemini
Responsibilities
Troubleshoot hardware and network issues for customers, Analyze and prioritize support tickets, Configure and administer system components, Document solutions in knowledge base, Support on-call hotline, Assist in customer onboarding and installations
Seniority
Junior to Professional (Entry to Mid-level)