Mitarbeiter Vertriebsinnendienst Handel (m/w/d)
Core
Support sales teams by handling customer inquiries, order processing, and logistics coordination for ventilation products.
Role type
Sales Operations Specialist (Trade)
Builds
Order fulfillment and customer support processes for Helios Ventilatoren
Domain
Manufacturing / HVAC / Ventilation
Deliverable
client delivery
Required skills
Order processing, customer service, logistics coordination, damage claim handling, MS Office (Excel), ERP/CRM systems
Preferred skills
Experience in sales operations, trade environment, German language proficiency
Responsibilities
Answer customer phone inquiries regarding product availability, pricing, and delivery status; coordinate with carriers for transport damages and returns; process damage claims and invoices; support daily order processing tasks; follow up on sales offers.
Seniority
Entry to Mid-level