Sachbearbeiter (m/w/d) Kundenservice für Geschäftskunden
Hybrid
Core
B2B customer service specialist handling orders, returns, complaints, and invoicing for fashion brands.
Role type
B2B customer service clerk
Builds
Order processing, returns, and invoicing for fashion brands
Domain
Fashion retail / B2B sales support
Required skills
SAP, Excel, Google Sheets, MS Office, order processing, returns management, invoicing, process optimization
Preferred skills
Italian, Spanish, French
Responsibilities
Handle special customer inquiries, process orders, returns, and complaints, create invoices and credits, communicate with colleagues in Spain, Italy, and France, create evaluations and overviews with Excel/Google Sheets, actively participate in designing new processes and optimizing existing workflows