Teamleiter (m/w/d) Leistungsregulierung
Core
Leading a team responsible for claims adjustment, written legal protection damage regulation, and claims/recovery management for insurance partners.
Role type
Team Lead (Claims Adjustment)
Builds
Claims adjustment services and recovery management processes
Domain
Insurance / Claims Management
Required skills
Team leadership, operational management, KPI steering, prioritization, coaching, process improvement, cross-functional collaboration
Preferred skills
Insurance industry experience, claims or customer service background
Technologies
None stated
Responsibilities
Provide functional and disciplinary leadership, steer daily operations based on performance/quality/service KPIs, prioritize during bottlenecks, develop and coach team members, design stable team structures, implement process improvements, collaborate with leadership and HR, participate in cross-departmental projects
Seniority
Mid-level Manager