Mitarbeiter:in E-Commerce Operations & IT-Hardware (m/w/d) am Standort Ellwangen
Core
Inspect and evaluate IT hardware, prepare devices for sale and shipping, and handle customer complaints and returns for a B2C business unit.
Role type
E-commerce operations specialist (IT hardware)
Builds
B2C IT hardware products
Domain
IT hardware retail and logistics
Deliverable
product features
Required skills
IT hardware inspection, OS installation and configuration, packaging and shipping preparation, customer complaint handling, documentation
Preferred skills
ERP systems, ticketing systems, shipping processes
Responsibilities
Inspect and evaluate IT devices based on quality criteria, install and configure operating systems on Apple and Windows devices, prepare devices for shipment, process customer complaints and RMA cases, communicate with customers via ticketing system, document processes and results
Seniority
Entry-level to Mid-level