Dispatcher (m/w/d) im Innendienst | Handwerk
Hybrid
Core
Operational support and resource planning for a regional team installing heat pumps across Germany.
Role type
Senior Dispatcher (Operations)
Builds
Heat pump installation services for residential customers
Domain
Renewable energy / HVAC / Construction
Required skills
Resource planning, Ad-hoc coordination, Capacity planning, Post-work scheduling, Problem-solving, Team collaboration
Preferred skills
1+ years experience in commercial dispatching or workforce planning, Calm under pressure, Pragmatic mindset
Responsibilities
Support Regional Manager with daily operations, Coordinate teams for ad-hoc changes (sickness, schedule shifts), Plan team capacity and assignments, Schedule post-installation maintenance work
Seniority
Mid-level, hands-on IC