Mitarbeiter (m/w/d) Kundenservice Telefon | Optica Abrechnungszentrum Dr. Güldener GmbH | Stuttgart
Hybrid
Core
Handling customer inquiries, advice, and complaint management via phone and email for a healthcare billing service.
Role type
Customer service representative (1st-level support)
Builds
Billing services and software support for healthcare providers
Domain
Healthcare billing and financial services
Deliverable
client delivery
Required skills
telephone communication, written communication, software affinity, PC usage, MS Office
Preferred skills
experience in customer service, complaint management, or telephone marketing
Responsibilities
Answering customer and prospect questions about services and offers, handling billing inquiries, providing 1-level software support, performing general office tasks