Mitarbeiter Vertriebsinnendienst (m/w/d)
Core
First point of contact for customers, supporting the branch manager and service technicians with commercial and organizational tasks.
Role type
Sales Operations Specialist (Technical Environment)
Builds
Branch operations, customer service, and rental business processes
Domain
Industrial machinery / Technical services
Required skills
Customer communication, Order processing, Scheduling, Data management, Technical troubleshooting, Sales support
Preferred skills
Technical aptitude, IT proficiency, Sales acquisition
Technologies
Office software, CRM systems
Responsibilities
Customer liaison, Appointment and route planning, Rental business management, Machine handover and safety training, Offer creation, Technical inquiries resolution
Seniority
Mid-level, hands-on IC