Senior Consultant ITSM- und KI-Digitalisierung (m/w/d)
Core
Senior consultant driving ITSM modernization and AI integration for the German Armed Forces (Bundeswehr) to enhance operational readiness.
Role type
Senior ITSM & AI Digitalization Consultant
Builds
Optimized ITSM processes and AI-integrated automation solutions for military operations
Domain
Defense / IT Service Management / Artificial Intelligence
Deliverable
production ML models
Required skills
ITSM process analysis, AI integration strategy, stakeholder management, project planning, requirement engineering, strategic thinking
Preferred skills
ITIL certification, PMP/Scrum/PRINCE2, MINT degree
Technologies
ITSM platforms, AI/ML frameworks
Responsibilities
Analyze ITSM processes for AI automation potential, define requirements for AI solutions, conceptualize AI integration into ITSM platforms, plan implementation measures, moderate workshops with stakeholders
Seniority
Senior, hands-on IC
