Kundenberater Telefonmarketing (m/w/d) Teilzeit
Core
You serve as the first point of contact for customers, providing inbound and outbound telephone consultation on automation technology services and products to find the best solutions for their needs.
Role type
part-time customer service representative (telephony)
Builds
customer service interactions and appointment scheduling for field sales
Domain
industrial automation / electronics repair services
Deliverable
client delivery
Required skills
telephone communication, customer consultation, CRM data management, appointment coordination, follow-up communication
Preferred skills
experience in service industry, interest in automation technology
Responsibilities
handle initial customer contact, consult customers on services and products, maintain and update customer data in CRM, schedule appointments for outside sales team, follow up with existing customers and leads