Operation and Maintenance Engineer – Cloud Operation Services (m/f/d)
Core
Deliver operational support, monitoring, and incident management for cloud-hosted user platforms in automotive/IoT contexts.
Role type
Mid-level IC cloud operations engineer
Builds
Cloud-hosted user platforms for automotive and IoT customers
Domain
Automotive / IoT / Cloud Operations
Deliverable
production ML models | product features | dashboards & analysis | client delivery | infrastructure
Required skills
cloud connectivity, incident management, problem management, SLA/KPI tracking, root cause analysis, AWS cloud platforms, Jira Service Management (JSM), process optimization
Preferred skills
electric vehicle architecture, infotainment, over-the-air programming, vehicle diagnostics, L3 support collaboration
Technologies
AWS, Jira Service Management (JSM)
Responsibilities
Execute operational tasks on cloud-hosted platforms, perform system monitoring, manage incidents and troubleshooting, support problem management and bug fixes, coordinate with development teams and L3 support, track SLA/KPI compliance, perform root cause analysis, prepare operational reports
Seniority
Mid-level, hands-on IC