Sachbearbeiter im Vertriebsinnendienst (m/w/d)
Core
Managing and developing existing customer relationships in close coordination with the outside sales team, handling the entire order process from phone intake to commercial finalization, creating individual customer offers including calculations, and coordinating delivery schedules with logistics and production.
Role type
Senior inside sales operations specialist (B2B industrial manufacturing)
Builds
Customized commercial offers and coordinated delivery schedules for industrial manufacturing clients
Domain
B2B sales operations in industrial manufacturing
Deliverable
product features
Required skills
Customer relationship management, order process management, offer creation and calculation, delivery coordination, MS Office (Excel, Outlook, Word)
Preferred skills
Experience in sales within a manufacturing environment, negotiation skills, proactive customer retention strategies
Responsibilities
Managing and developing existing customer relationships, handling the entire order process from intake to finalization, creating individual customer offers with calculations, coordinating delivery schedules with logistics and production, supporting the identification and acquisition of new potential customers
Seniority
Mid-level, hands-on IC