Teamsachbearbeiter Empfang (m/w/d)
Core
First-line reception and customer service role handling inquiries, device logistics, and appointment coordination for a measurement and testing technology company.
Role type
Frontline reception and customer service specialist
Builds
Customer service interactions, device intake/return logistics, appointment scheduling
Domain
Industrial measurement and testing technology
Deliverable
client delivery
Required skills
Customer service, telephone support, written communication, MS Office, SAP, English (spoken and written), administrative processing
Preferred skills
Experience in reception or support, structured work style, reliability
Responsibilities
Greet and assist customers, guests, and partners; handle first-level support inquiries via phone and email; coordinate complex requests with internal departments; manage device intake and return logistics; organize appointments and events; prepare and follow up on service proposals; support after-sales measures.