IT Onsite Support Specialist (m/w/d)
Core
First point of contact for users regarding IT questions and technical challenges in daily work, ensuring smooth operation of modern IT workstations.
Role type
Onsite IT Support Specialist
Builds
Modern Windows and Microsoft 365 workstations, hardware, and mobile devices
Domain
Enterprise IT / Desktop Support
Required skills
Hardware troubleshooting, Software troubleshooting, Windows OS administration, Microsoft 365 administration, Incident management, Ticketing system documentation, Vendor coordination, User onboarding, Change management testing
Preferred skills
Collaborative problem solving, Continuous improvement initiatives
Technologies
Windows, Microsoft 365, Collaboration tools, Communication tools, Ticketing systems