Account Management - Key Accounts & Mid-market (Commercials)
Core
Primary point of contact for existing key vendors, ensuring their needs are met and fostering loyalty to drive mutual growth.
Role type
Account Management (Key Accounts & Mid-market)
Builds
Vendor relationships and marketplace sales performance
Domain
Fashion e-commerce marketplace
Deliverable
client delivery
Required skills
relationship building, communication, data analysis, problem solving, project management, multi-account management
Preferred skills
fashion retail dynamics, online marketplace experience
Responsibilities
Monitor vendor performance metrics and work on improvement plans, Identify growth opportunities within existing accounts, Coordinate with internal teams to ensure vendor needs are met, Prepare and present regular performance reports and business reviews, Develop and execute retention strategies to minimize churn, Stay updated on market trends and competitor activities to provide strategic insights
Seniority
All levels