Account Onboarding Specialist
Core
Guide sellers through the end-to-end onboarding process, verify documentation, and maintain accurate records in CRM systems to enable faster seller activation on a fashion e-commerce marketplace.
Role type
Account Onboarding Specialist
Builds
Scalable onboarding system, CRM-driven seller lifecycle, and efficient activation processes
Domain
E-commerce / Fashion Marketplace
Required skills
CRM platform management, process discipline, data integrity maintenance, cross-team coordination, analytical problem-solving, documentation verification
Preferred skills
Hands-on experience with Zoho/Salesforce/HubSpot, seller/vendor onboarding experience, marketplace operations background, familiarity with dashboards and reporting tools
Responsibilities
Guide sellers through the end-to-end onboarding process, verify documentation and compliance requirements, maintain up-to-date records in CRM systems, track onboarding progress and activation metrics, identify bottlenecks and recommend process improvements, coordinate onboarding tasks across Commercials, Operations, Finance, and other internal teams
Seniority
Junior to Mid-level, hands-on IC