Senior Content Developer
Core
Create and maintain technical documentation and training courses for Acumatica ERP to help partners and customers achieve business objectives.
Role type
Senior Content Developer (Technical Writing & Instructional Design)
Builds
Documentation for functional areas, training courses, and skill assessments for Acumatica ERP users.
Domain
Enterprise Resource Planning (ERP) software
Deliverable
production ML models | product features | dashboards & analysis | research | client delivery | infrastructure | physical/clinical work
Required skills
Technical writing, instructional design, AI-assisted content development, version control, project/task management, UI label review, content standardization
Preferred skills
Acumatica ERP knowledge, industry expertise, teaching/training experience
Technologies
Git, Bitbucket, Bamboo, Jira, SQL Management Studio, Oxygen XML Editor, Snagit, Lucidchart, ChatGPT, Claude, Codex, MS Copilot
Responsibilities
Develop clear documentation adhering to corporate style guidelines; keep documentation and training materials up to date with software releases; design training courses and skill assessments; use AI tools to improve content efficiency and quality; collaborate with subject matter experts to identify information gaps; review UI labels for accuracy; triage product changes requiring documentation updates.
Seniority
Senior, hands-on IC
