(Junior) Kundenberater (m/w/d)
Hybrid
Core
First point of contact for tenants via phone, email, and online portals to handle repair requests and coordinate with craftsmen.
Role type
Junior customer service representative (property management)
Builds
Repair coordination and tenant communication for residential properties
Domain
Real estate / Property management
Deliverable
client delivery
Required skills
Customer service, phone communication, email management, online portal handling, MS Office
Preferred skills
Prior customer service experience, empathy, independent work style