Analyst II, IT Asset Management
Core
Administer and govern the Configuration Management Database (CMDB) and Hardware Asset Management (HAM) records to ensure data accuracy and alignment with the Common Service Data Model (CSDM) for IT operations and reporting.
Role type
IT Asset Management Analyst (CMDB)
Builds
Accurate CMDB and HAM records supporting IT operations, reporting, and audits
Domain
Financial Services / IT Infrastructure
Required skills
CMDB administration, data modeling, hardware model lifecycle management, ServiceNow, data analysis, reporting
Preferred skills
CMDB Service Mapping, Dynamic CI Groups, AWS, Kubernetes, advanced Excel, scripting
Technologies
ServiceNow, AWS, Kubernetes
Responsibilities
Perform day-to-day CMDB administration including creation, update, validation, and decommissioning of CI records; Manage and validate CI relationships to support impact analysis; Develop and run CMDB reports for stakeholders; Identify CMDB process gaps and contribute to continuous improvement initiatives; Create, maintain and govern hardware models.
Seniority
Mid-level, hands-on IC
