CareerPlan

ServiceNow Architect (m/w/d)

Frankfurt a. M. / Remote / MünchenFull-time2023-10-23 → 2026-11-10

Core

Advise customers on planning and implementing IT environments using the ServiceNow Enterprise Platform, optimizing investments and maximizing value.

Role type

Senior ServiceNow Architect (Pre-Sales & Delivery Lead)

Builds

ServiceNow solutions for ITSM, PPM, ITOM, and APP Engine

Domain

IT Service Management, Enterprise Architecture, Digital Transformation

Required skills

ServiceNow platform expertise, Enterprise Architecture, IT Service Management, Project Management, Pre-Sales, Team Leadership, Solution Design

Preferred skills

ITIL Expert, Prince2 Practitioner, ServiceNow certifications (CSA, CIS-ITSM, CIS-RC, CIS-PPM, CIS-APM, CAD), Industry experience (Automotive, Insurance, Banking)

Technologies

ServiceNow, ITSM, PPM, ITOM, APP Engine

Responsibilities

Conceive and develop ServiceNow solutions, advise customers on architecture and trends, lead implementation projects, manage teams of up to 10 employees, conduct pre-sales activities, and act as a trusted advisor.

Seniority

Senior, hands-on IC with leadership responsibilities