Mitarbeiter Qualitäts-/Reklamationsmanagement (m/w/d)
Core
Investigate quality issues and customer complaints, develop corrective and preventive measures with technical teams.
Role type
Quality and Claims Management Specialist
Builds
Corrective actions and process improvements for product quality
Domain
Manufacturing / Quality Assurance
Required skills
Technical background, structured problem-solving, root cause analysis, stakeholder communication, audit support
Preferred skills
Prior experience in quality or claims management
Responsibilities
Process customer complaints, analyze errors, develop improvement measures, coordinate with internal teams and external partners, support audits and quality projects