Serviceassistenz / Gastgeber (m/w/d) Porsche Zentrum
Core
Welcome guests and coordinate daily operations in the service area of a Porsche dealership.
Role type
Service Assistant / Host
Builds
Customer experience and service workflow efficiency
Domain
Automotive retail / Luxury car sales
Deliverable
product features
Required skills
Customer service, appointment scheduling, administrative tasks, MS Office, brand presentation
Preferred skills
Automotive sales training, C@P/PIWIS/PPN software, additional languages
Responsibilities
Greet customers in person and by phone, coordinate service appointments and daily workflow, manage the waiting area atmosphere, act as liaison between service, sales, and parts departments, inform customers about offers, handle spare vehicles and vehicle handovers, conduct satisfaction surveys, support marketing and lifestyle product sales.
Seniority
Entry-level to Junior
