Mitarbeiter (m/w/d) Kundenbetreuung Wirtschaftsauskunft
Hybrid
Core
First point of contact for commercial customer inquiries regarding invoices, contracts, orders, and complaints; manages customer master data and promotes service provider tariffs to existing customers.
Role type
Customer Service Representative (Commercial Credit Information)
Builds
Positive customer experiences and accurate customer data records
Domain
Financial services / Credit information
Deliverable
client delivery
Required skills
German (fluent, spoken and written), PC proficiency, customer orientation, service orientation, reliability, self-motivation
Responsibilities
Answer commercial customer inquiries about invoices, contracts, orders, and complaints; Maintain and update customer master data; Promote service provider tariffs and products to existing customers