Mitarbeiter Kundenbetreuung Innendienst (m/w/d)
Core
Customer service representative handling inbound/outbound calls, new customer acquisition, and complaint management for a candle/lighting company.
Role type
Customer Service Representative
Builds
Customer relationships and satisfaction for a candle/lighting brand
Domain
Retail / Consumer Goods
Deliverable
client delivery
Required skills
Telecommunication, CRM system usage (SAP), Customer relationship management, Complaint handling, New customer research
Preferred skills
Self-management, Solution-oriented approach, Flexible working hours
Responsibilities
Contact assigned customers and prospects by phone, Handle customer complaints and contract cancellations, Process new customer inquiries and research
Seniority
Entry-level
