IT Application Analyst (m/w/d)
Core
Ensuring smooth application operations, including incident and change management, while analyzing technical requirements and participating in the design of new solutions.
Role type
Application Analyst (2nd Level Support)
Builds
Stable applications and reliable data for donation centers and management
Domain
Healthcare / Blood donation services
Required skills
Application support, technical analysis, system optimization, documentation, project participation, user training, cross-functional collaboration
Preferred skills
Bachelor's degree in IT, structured analytical approach, problem-solving, communication, teamwork, customer focus, German and English proficiency, flexibility for on-call duties
Technologies
Cloud, Automation, modern IT systems
Responsibilities
Ensure smooth application operations including incident and change management, analyze technical requirements and participate in designing new solutions, implement technical adjustments and system optimizations, collaborate with business units and IT teams, document processes and IT standards