Serviceberater (m/w/d) VWZ
Core
Accepting vehicles, diagnosing issues, and coordinating repair measures for customers.
Role type
Service Advisor (Automotive)
Builds
Repair services and customer consultations for vehicle owners
Domain
Automotive retail and service
Deliverable
client delivery
Required skills
Vehicle diagnostics, customer consultation, repair coordination, billing transparency, technical knowledge
Preferred skills
Certified Service Advisor or Master Technician (Kfz-Meister), sales potential
Technologies
None stated
Responsibilities
Perform vehicle intake inspection and diagnosis, consult customers on technical questions and parts, coordinate repair measures, monitor repair workflows, explain invoices clearly
