Fachinformatiker (m/w/d) 2nd Level Support
Core
2nd and 3rd Level IT support for customers, including on-site installation and configuration of hardware and software in medical practices.
Role type
2nd Level Support Engineer
Builds
IT systems and software solutions for medical practices and hospitals
Domain
Healthcare IT / System Administration
Required skills
System and network administration, Windows operating systems, hardware and software installation, complex troubleshooting, project coordination
Preferred skills
Driver's license Class B, willingness to learn new technologies
Technologies
Windows, network administration tools
Responsibilities
On-site installation and configuration of hardware and software, telephone-based 2nd and 3rd level support, independent error analysis and problem resolution, system configuration and maintenance, participation in IT project planning and implementation at the lab-practice/hospital interface, coordination of user requirements with application development