IT-Support Mitarbeiter (m/w/d) in Düsseldorf
Core
First-level IT support specialist responsible for hardware/software troubleshooting, ticket management, and Microsoft 365 administration across multiple company branches.
Role type
IT First Level Support Technician
Builds
IT support services for end-users across multiple German office locations
Domain
Corporate IT / Business Services
Deliverable
client delivery
Required skills
ITSM ticket analysis and prioritization, Microsoft 365 administration, Windows domain administration, hardware and software troubleshooting, technical documentation
Preferred skills
Problem-solving, independent work, high reliability, communication
Technologies
Microsoft 365, Windows, ITSM systems