Kundenberater Vertrieb (m/w/d) Enercity
Core
Telephone and written customer advisor for Enercity, focusing on contract closures, tariff optimization, and handling commercial inquiries for electricity, gas, water, and wastewater services.
Role type
Customer Service Representative (Sales)
Builds
Customer service interactions and sales for Enercity's energy portfolio
Domain
Energy (Electricity, Gas, Water, Wastewater)
Deliverable
client delivery
Required skills
German language (B2), telephone communication, written communication, sales, customer needs analysis, solution finding, MS Office
Preferred skills
Experience in sales, experience in the energy sector
Responsibilities
Conducting inbound and outbound telephone consultations, processing commercial customer inquiries, answering billing and contract questions, cross-selling products, increasing customer satisfaction, preparing follow-up communications
Seniority
Entry-level to Mid-level