IT-Mitarbeiter*in (Vollzeit) mit Fokus auf Administration und Servicedesk
Core
System Administrator supporting 2nd-level service desk operations and customer IT environments.
Role type
System Administrator (2nd-Level Support)
Builds
Customer IT environments (Microsoft Azure, Office365, on-prem servers)
Domain
IT Services / Microsoft Cloud
Required skills
Microsoft Azure, Office365, Microsoft365, Server Administration, Network Administration, Security, Ticket Management, Remote Management
Preferred skills
Cisco Meraki, Ubiquiti
Responsibilities
Process 2nd-level support tickets, perform regular maintenance on infrastructure systems and servers, administer Microsoft Azure and Office365 environments, handle network and security tasks, develop customer environments, execute small or partial projects, escalate issues to 3rd-level support
Seniority
Mid-level, hands-on IC