1st & 2nd Level Systemadministrator (m/w/d)
Core
Providing 1st and 2nd level IT support, managing tickets, installing/configuring hardware and software, and handling user account management for a large environmental service provider.
Role type
1st & 2nd Level System Administrator
Builds
IT support services and infrastructure maintenance
Domain
IT Operations / Environmental Services
Required skills
Windows 10/11, Microsoft Server (2012 R2-2019), Microsoft Office 2019/365, Active Directory, LAN/WLAN/VPN, ITSM/ITIL, Ticketing Systems, Telecommunications
Preferred skills
Cyber Security knowledge, Technical Documentation, IT Project Implementation
Responsibilities
Support via ticketing system, phone, and on-site; Ticket management; Installation and configuration of computers, hardware, software, and peripherals; Technical troubleshooting; User and permission management; Cyber Security support; IT project implementation
Seniority
Entry-level to Mid-level