IT-Supporter (m/w/d) im Herzen Berlins
Hybrid
Core
Providing IT support and troubleshooting for users in a legal consulting firm, handling tickets via phone/email and restoring workstation functionality.
Role type
IT Support Specialist (Help Desk)
Builds
IT service desk operations and knowledge base for a legal consulting firm
Domain
Legal consulting / IT Infrastructure
Required skills
IT troubleshooting, ticketing systems, Windows OS, cloud services, Office solutions, documentation, remote support
Preferred skills
IT training or equivalent experience, knowledge of support systems, customer contact experience, team collaboration
Technologies
Windows, Cloud services, Office solutions, IT-Service-Management-System
