Mitarbeiter Servicekoordination(m/w/d)
Core
Coordinating service requests and scheduling technicians for a metal industry client.
Role type
Service coordination specialist
Builds
Efficient service operations and resource planning for industrial clients
Domain
Industrial services / Metal industry
Deliverable
client delivery
Required skills
Customer service, scheduling, order processing, cross-functional communication, process organization, MS Office, English
Preferred skills
Technical understanding, construction industry experience, Microsoft Dynamics AX
Responsibilities
Handling customer inquiries and service requests, scheduling technician appointments, managing order lifecycle, facilitating communication between stakeholders, maintaining process structure