Kaufmännischer Mitarbeiter - Leserladen (m/w/d)
Core
Administrative and customer service role supporting the digital transformation of a media group's reader shop, handling customer inquiries, ad sales, and ticket sales.
Role type
Administrative staff (retail/customer service)
Builds
Digital service onboarding for customers, ad campaigns, event tickets, and retail merchandise
Domain
Media publishing / Retail
Deliverable
product features
Required skills
Customer service, Office software, German (fluent), Driver's license, Teamwork
Preferred skills
Interest in new media and technologies, Flexibility to support other locations
Responsibilities
Personal customer care across all levels of the publishing business, Implementing digital service and supporting customers in their digital onboarding, Handling customer complaints and collaborating with other departments, Managing and processing advertisements for daily newspapers and magazines, Selling tickets for regional and national events and presenting/selling retail articles